Frequently Asked Questions

We've been serving Galway for over 30 years, since 1994. We're a family-owned local business with thousands of satisfied customers across Galway City and County.

Yes, we are fully licensed, insured, and certified. We hold all necessary insurance including public liability and employer's liability insurance. We're also CIF members and SafePass certified.

We serve all of Galway City and County including Clifden, Loughrea, Tuam, Ballinasloe, Connemara, Oughterard, Athenry, Oranmore, Moycullen, and all surrounding areas.

Yes, we provide free, no-obligation quotes for all roofing work. We'll visit your property, inspect your roof, and provide a detailed written quote.

We offer a complete range of roofing services including roof repairs, roof replacement, flat roofing, tile and slate roofing, guttering, fascia and soffit, chimney repairs, and 24/7 emergency roofing services.

Roof replacement costs vary based on size, materials, and complexity. Typical costs range from €5,000-€8,000 for small houses to €12,000-€18,000 for larger properties. Premium materials like slate can cost more. We provide detailed quotes for accurate pricing.

Yes, we offer 24/7 emergency roofing services. We typically respond within 2-4 hours for urgent repairs, storm damage, and active leaks. Call 0892 647 640 anytime.

We accept cash, bank transfer, and card payments. For larger projects, we can arrange staged payments with deposits and progress payments.

Most residential roof replacements take 3-7 days depending on the size and complexity of the project. We'll provide a specific timeline in your quote.

Yes, you can stay in your home during roofing work. We work efficiently and minimize disruption, though there will be some noise during working hours.

We monitor weather forecasts closely and use protective measures like tarpaulins. If heavy rain is forecast, we'll weatherproof the work area and pause until conditions improve.

For non-emergency work, we typically can start within 1-2 weeks depending on our schedule. Emergency repairs are handled within hours.

We use only premium quality materials from trusted suppliers including concrete and clay tiles, natural and synthetic slate, EPDM rubber, fibreglass GRP, and high-quality felt systems.

Yes, we stock a wide range of tiles and can usually match existing tiles for color and style. We bring samples to ensure a perfect match.

We provide comprehensive guarantees on both materials and workmanship, typically 10-25 years depending on the materials and work performed. All guarantees are provided in writing.

Lifespan depends on materials: concrete tiles 50+ years, clay tiles 100+ years, natural slate 100+ years, EPDM rubber 50+ years, and felt systems 15-20 years with proper maintenance.

Most roof replacements don't require planning permission if you're using similar materials. However, listed buildings or significant changes may require permission. We'll advise you on your specific situation.

Yes, we ensure all work complies with current building regulations. We can arrange any necessary inspections and provide all required documentation.

Yes, we regularly work with insurance companies. We can provide detailed reports, photos, and documentation to support your claim for storm damage or other insured events.

We recommend professional roof inspections every 2-3 years, or after severe weather events. Regular inspections can identify small problems before they become expensive repairs.

Common signs include leaks, missing or damaged tiles, sagging, water stains on ceilings, daylight visible through the roof, or excessive moss growth. If you notice any of these, contact us for an inspection.

Yes, we can repair specific areas or replace individual tiles/slates. However, if your roof is very old or has widespread damage, replacement may be more cost-effective long-term.

Yes, we provide professional gutter cleaning services to remove leaves, debris, and blockages. Regular cleaning prevents overflow and water damage.